- Cisco jabber video for telepresence ipad mac os#
- Cisco jabber video for telepresence ipad install#
- Cisco jabber video for telepresence ipad software#
- Cisco jabber video for telepresence ipad Bluetooth#
Some locations on the Health System network may require VPN connectivity to register and work properly. However, the Mac client does not integrate with Microsoft Office, which allows Windows users to see presence, make calls, and initiate chats directly from Outlook. Many Jabber features work across platforms. If you don’t have an existing Duke number to associate with your account, you will need to request a new number and provide a cost center when you submit your request. Your request may take 2-3 days to be fulfilled. If you want to use Jabber on a mobile device, provide details about that device in your request. To enable the advanced voice, video and WebEx features, submit a request to your service desk (you can ask for it to be assigned to the group "Telecom-Voice-OIT." You will need to provide a Duke phone number to associate with your NetID. Not right away by default, all accounts have basic IM (encrypted chat) and presence (the ability to see if someone is available) capabilities. However, if you require a new Duke phone number to associate with your account, charges will apply for that number.
Cisco jabber video for telepresence ipad install#
For Android, download and install the Jabber app from Google Play. The following Jabber end user guides are available:įor iPhone and iPad, visit the App Store and download Jabber. If the student or affiliate is not able to make the request, a staff or faculty member will have to make it on their behalf. If you are unable to log in to Jabber, you may need to request a Cisco Jabber account. They will have to have a staff member, faculty member, or affiliate download it for them.Īny user with an active NetID is eligible to gain access to Jabber. Students do not currently have access to download the software. If you do not have administrative rights to your computer, contact your local desktop support team to perform the installation for you. Another window will prompt you to log into WebEx. You will be prompted to enter your Userid (NetID) and password.
Log in using the username The configuration file will download.
Cisco jabber video for telepresence ipad software#
How can we remedy this?Ĭan I use Jabber in a Duke call center with multiple lines?Ĭan Jabber communicate with Cisco telepresence (aka Movi?)Ĭan I change my display name or contact picture?Ĭan I use an IM client other than the Cisco Jabber client with the Cisco Instant Messaging platform?ĭownload and install the appropriate client from the OIT software catalog. When I make a call via Jabber between the University and Medical Center, we can't hear each other. Some of my Jabber features don't seem to be working right.
Cisco jabber video for telepresence ipad Bluetooth#
I have multiple Bluetooth devices paired with my Jabber device. Jabber automatically answers my phone even though I haven't accepted the call. When I use Jabber to place phone calls, should I use a headset?Ĭan I connect to users at other universities via Jabber? The phone number associated with my Jabber in incorrect. Will Jabber work the same on different platforms and devices?ĭoes Jabber work from any network connection?ĭoes Jabber work on a Virtual Machine (VM)?Ĭan I import contacts from Outlook or other address books? What if I don't have a Duke phone number associated with my account? Is there any cost associated with a Jabber account?Īre all Jabber features included in my account? If you still have questions, please contact your service desk. See below for everything you need to know about Jabber. You can download the program from our software site. It also has WebEx integration, which allows you to launch online meetings directly. Jabber provides instant messaging (IM or chat), presence (the ability to see if someone is available), video calls, voice messaging, desktop sharing and conferencing capabilities.
Cisco jabber video for telepresence ipad mac os#
Jabber is a unified communications application for Windows, Mac OS X, and mobile devices.
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